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Category Archives: Service Standards

On Board Diagnostics for Sacramento Motorists

Some Sacramento vehicle owners wonder why Made In America Made In Japan and other Sacramento auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Made In America Made In Japan for a tricky automotive problem shouldn't be a surprise. In the Sacramento area, automotive diagnostics can cover quite a range. If you hear a noise in your vehicle brakes when you slow down in rush-hour traffic on a busy California road, you pull off at the next off-ramp and take a quick visual check. That is usually enough to know what needs to be done. If you're having an intermittent problem with your vehicle engine, however, a Made In America Made In Japan diagnosis may be much more involved.Much of the Sacramento driver's confusion comes when the problem involves the Check Engine light. The Check Engine light comes on when the engine management computer has sensed a problem. There's a common misconception among California drivers that the trouble code tells the Made ... read more

Questions to Ask Your Sacramento Service Advisor

We find that a lot of Sacramento drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Sacramento automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the rig ... read more

What Sacramento Automotive Service Consumers Should Know

There are some things drivers should know about Sacramento car service and repair. First and foremost, Made In America Made In Japan cares about you and your family's safety. And we really appreciate your business. Made In America Made In Japan in Sacramento wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix vehicles. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The pros who work for Made In America Made In Japan need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to he ... read more

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Jack Dane Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Sacramento (Downtown) (916) 442-7139, Rocklin (916) 934-5200 if you have any issues in accessing any area of our website.